Change Management programme Proactive behaviour

Ernst & Young Nederland

At Ernst & Young Netherlands I was the Programme Manager of the Change Management programme Proactive behaviour. This was one of the programmes set up to embed the Values Statement of Ernst & Young. Research showed that both clients and Ernst & Young-people thought that the organisation had to act more proactively. And proactive behaviour was one of the items in the Values Statement. The Change Management programme which was developed consisted of items such as: development of a film, awareness sessions, intensive Communications programme, by means of Q-sort (TDF/Q-research) trace the needs and priorities the organisation has in order to be able to make the necessary changes in behaviour possible, and embed these in HR processes and systems.

21 November 2014| Ernst & Young |
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Area Awareness programme

Ernst & Young

The merge of Ernst & Young firms in a great deal of countries resulted in the Central Europe Area: 20 countries and 23,000 people (from the Netherlands to Russia and Kazakhstan). For the objective to overcome cultural differences and stimulate working together I developed the CE Area Awareness Plan. This plan focused on the integration of countries and people. I was responsible for implementing the Area intranet with a lot of local information and news. After people were aware of the cultural differences the focus changed to aspects that people shared and have in common. For instance a CE Area Cookbook was developed and published. The Area Awareness programme was rolled out in all CE Area countries. I lead the international Internal Communications team.

21 November 2014| Ernst & Young |
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Celebration of 125 years

Ernst & Young

In 2008 Ernst & Young in the Netherlands existed for 125 years. To celebrate this occasion, I lead a team to compose a programme with activities for the whole jubilee year and for several stakeholders. The programme consisted of a party for all employees and partners in Ahoy’ (Rotterdam), a celebration event for former partners, one for pensioners and one for alumni. In addition a professional competence book was published and the jubilee year was closed with a gala evening for customers and relations in the Concertgebouw in Amsterdam.
I was responsible for the intensive Communications programme around this jubilee year and the party.

21 November 2014| Ernst & Young |
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Implementation Alumni programme

Ernst & Young

This programme was set up for all former employees of Ernst & Young in the Netherlands. The most important activities that I accomplished are the implementation of the alumni registration system and content management system, substantial growth of the number of registered alumni, upgrade of the alumni website and develop a programme for top alumni.

21 November 2014| Ernst & Young |
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Development Corporate Story

Ernst & Young

Embedding the Values Statement was a Change Management programme lead by me that lasted several years. One of the activities was the development and publication of the Corporate Story of Ernst & Young. I ensured research was done by interviewing people in and outside the company. This resulted in an analysis which formed the basis for the story. The next step was to have the concept developed and the story written. The result is a beautiful book called ‘A firm with character’. It shows who Ernst & Young is and what it stands for.

21 November 2014| Ernst & Young |
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Implementation intranet

Ernst & Young

Under my supervision the Global Combined Intranet was implemented at Ernst & Young (EY) in the Netherlands in 2003. This intranet was owned by EY Global for 50% and by EY Netherlands for the other 50%. At that time, EY Netherlands was one of the three countries that implemented this intranet and therefore, leader within the worldwide Ernst & Young organisation. As a result I helped EY firms in other countries with the implementation of the intranet.

21 November 2014| Ernst & Young |
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